Appraisals that are worth the hour
A structure for preparing, opening and closing a review so it feels like a conversation rather than a form filling exercise.
Core management skills your people will use on Monday
The everyday craft of managing people well, taught through real situations your managers are already living with rather than a case study about a company nobody has heard of.
Format
Half day or full day workshops, run as a series or standalone
Group size
Usually six to twelve people, so everyone practises
Delivery
Face to face across the UK, or online
The thinking
Most managers are promoted because they were very good at the job they used to do. Very few are given the language, the structure or the practice to have the conversations the new role demands.
These workshops fill that gap. Delegates bring the appraisal they are dreading, the recruitment decision they keep postponing or the performance conversation they have had three times already, and they leave having practised it out loud.
What it covers
The part people remember afterwards
Feedback given and received
How to be specific and kind at the same time, and how to hear feedback without defending.
Recruitment and selection
Interviewing for evidence rather than instinct, so the person who joins is the person you thought you hired.
Managing performance
Naming a problem early, agreeing what good looks like and following through with respect.
Train the Trainer
For internal experts who now have to teach, so their knowledge lands with a room rather than getting lost in it.
Who it is for
You will recognise yourself here
- 01New managers in their first twelve months
- 02Experienced managers who have never had formal training
- 03Team leaders stepping up into people responsibility
- 04Internal subject experts who now deliver training to others
Where this is delivered
Sessions run face to face anywhere in the United Kingdom, from London and the South East to the Midlands, the North and Scotland, at your offsite venue or your own offices.
Where teams are spread across sites, time zones or countries, the same work runs online in shorter, focused sessions, so nobody is left listening in from the edge of a room.
Client voices
What people say afterwards.
Every quote below is from a client of Helen Fraser, shared without attribution because coaching conversations are confidential. No scores, no stars, no marketing gloss.
Helen really listened and understood what we are trying to achieve as an organisation and as a team. The workshops were fun, engaging and delivered beyond our expectations.
Thank you for the coaching, it has made my working life just so much easier. Everyone in the organisation should do this training.
My self awareness is now so much higher than before, I feel really positive about the way forward now, thank you.
A highly practical and enjoyable session resulting in a set of skills that I can use both in and outside work! I wish I had known some of this stuff 10 years ago!
Helen is able to build rapport and engage with people at all levels.
Helen has coached and supported me personally through some challenging moments in my work and home life and her ability to listen with compassion and to genuinely work at empowering you to find your own meaning and solutions is exceptional.
Let us start a conversation
Get in Touch With Helen
“It really is not until you get chatting to someone that you know whether you are talking to the right person for you.”
Helen Fraser, coach and leadership trainer
No obligation, no pressure. Share a few details and Helen will reply personally. Sessions are available face to face or online, across the UK.
